Returns & Exchanges

At Sense of Taste, we strive for culinary excellence and want you to be completely satisfied with your gourmet selection. Due to the perishable nature of our products, we offer a dedicated resolution process for items that arrive damaged or do not meet our high-quality standards.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately inspect all food items for freshness, packaging integrity, and accuracy against your order confirmation.

• 2.
  Contact Support

  If you encounter an issue, email our concierge team within 24 hours of delivery with your order number and clear photographs of the product in question.

• 3.
  Review Process

  Our quality assurance team will review your claim within 2 business days to determine if a replacement, store credit, or refund is appropriate based on the condition of the goods.

• 4.
  Resolution

  Once approved, we will initiate a priority shipment of your replacement items or process a credit to your original payment method, excluding original shipping fees.